Try our Password Retrieval sevice below. Just enter the e-mail address you provided when you joined the site. Our system will automatically send you your current username and password. Your password may have been changed and mailed to you, but you may not have seen or received our mail. It's worth trying the Password Retrieval service just in case!
If our Password Retrieval system doesn't help and you can't access the site, please SUBMIT A TICKET. Our Customer Support will reply as soon as possible and help you get connected again. We are available 24/7 and you should receive a reply within 24 hours!
Knowledge Base and FAQ
General questions on various site and membership related topics and technical issues.
Our new Knowledgebase will give you easy-to-find answers to frequently asked questions and will give advice on common technical issues, video playback problems and similar.
REQUESTS, FEEDBACK, COMMENTS and SUGGESTIONS
To write us comments and feedback, or to make a request, please use the mailing box at the bottom of the page.
NEED IMMEDIATE ATTENTION?!
Serious and urgent issues, log-in problems, help with membership cancellation
If you have a serious problem and need urgent or immediate help, please SUBMIT A TICKET. You might want to check our KNOWLEDGEBASE first - it might contain the information you're looking for. If not, please submit a Ticket and our Customer Support staff will reply to you as soon as possible. We are available 24/7 and you should receive a reply within 24 hours!
Note: to ensure that you and others receive the quickest possible reply after submitting a ticket, please only submit tickets if you have a serious problem that needs urgent attention. For requests, feedback and other comments/suggestions etc, please use the form below. Thank You.
DDF MEDIA BW CONTACT
DDF Media B.V.
Dokweg 33B
1976CA IJmuiden
The Netherlands
CoC no.: 30145559
By Email: ddfproduction [ at ] gmail [ dot ] com
